Last updated: January 1, 2025 • PGB Logistics Inc • pbg-us.com
PGB Logistics Inc ("Company," "we," "us," or "our") operates the website pbg-us.com and provides courier and logistics management services throughout California. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
We may collect the following categories of personal information:
| Category | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email address, phone number | To respond to inquiries and provide services |
| Shipping Information | Pickup/delivery addresses, package details | To fulfill courier and logistics services |
| Communication Records | Messages sent via contact form, emails, SMS | To maintain service records and respond to requests |
| Usage Data | IP address, browser type, pages visited, time/date | To improve website performance and user experience |
| Payment Information | Billing name, address (payment processed by third parties) | To process transactions securely |
Opt-In: By providing your mobile phone number and checking the SMS consent box on our contact form, you expressly consent to receive text messages (SMS) from PGB Logistics Inc at the phone number you provide. This consent is not a condition of purchasing any goods or services.
Types of Messages: We may send SMS messages to confirm quote requests, provide delivery updates, share service notifications, and respond to customer inquiries.
Message Frequency: Message frequency varies depending on your service activity. You may receive up to 5 messages per month related to your logistics requests and account activity.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. PGB Logistics Inc does not charge for SMS messages, but your carrier may.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To re-subscribe, reply START.
Help: For assistance, reply HELP to any SMS message or contact us at info@pbg-us.com or (747) 218-4488.
No Sharing: We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your consent to receive SMS messages is specific to PGB Logistics Inc only.
Supported Carriers: SMS service is available with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier availability may vary.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following limited circumstances:
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
We may use the following types of cookies:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. SMS opt-in records are retained for a minimum of 4 years in compliance with applicable telecommunications regulations.
As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
To exercise your California privacy rights, contact us at info@pbg-us.com or call (747) 218-4488.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: